Track order
Last updated: 4 October 2026
Follow your delivery from Elallaoui using the tracking information available for your order. Keep your order confirmation and dispatch messages handy.
1. Find your order details
Locate your order number and the email address used at checkout. If a dispatch message includes a carrier link or tracking number, use those details for the latest shipment information.
2. Check shipment tracking
For the latest delivery update, contact support@elallaoui.com with your order number. Our support team can help locate your shipment and provide available tracking information.
3. Understand delivery updates
- A label or shipment record may appear before the carrier receives the parcel.
- In-transit updates indicate movement through the carrier's network.
- Delivery-attempt updates may include instructions from the carrier.
- A delivered status should be checked against the delivery details if you cannot locate the parcel.
Status wording depends on the carrier and the tracking service used.
4. No recent tracking update?
Tracking can take time to update after the first scan or between stages of transit. If you have not received dispatch details or need help interpreting an update, contact support with your order number.
5. Expected delivery time
Handling: 1–2 business days. Transit after dispatch: 2–3 business days. Estimated total: 3–5 business days. Read our Shipping policy for full delivery information.
6. Delayed or missing parcel
If the estimated delivery period has passed, or tracking shows delivered but you cannot locate the parcel, contact us with your order number and any available tracking details so we can help investigate.
7. Contact our team
Include the order number, checkout email and a description of the delivery question. Do not send passwords or full payment card details.
Email: support@elallaoui.com
Phone: +15055285177
Business address: Wyoming Ave, Akron OH 44314, United States
Support hours: Monday–Friday, 09:00–17:00